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FAQ’s


1. What is EduChat?

EduChat is an instant chatting application that allows parents and teachers to communicate through the application with complete assurance of privacy and security.

2. Where can I download EduChat?

EduChat is available on Google Play Store. Users can download the application for free of cost through android supported devices.

3. How do I register my number for using EduChat?

In order to use EduChat, your school must be registered in EduChat’s database. Once the school registers itself and sends the staff and parent details then parents/teachers can download the application and sign in. If you are from a non-registered school, please feel free to call us at +91-9164003743 or email us at support@educhat.in to get your school registered.

4. Why should I download EduChat?

EduChat for parents, allows you to message your ward’s teacher at any time to receive attendance, academic progress, homework, time table etc. EduChat also allows you to be connected with other parents of the school. EduChat for teachers, allows you to message the parents of your students at any time. You can send attendance, academic progress, homework, time table etc. Teachers are put into every class present in the school by default. EduChat also allows you to be connected with other teachers of the school. EduChat for principals, allows you to stay connected with all the parents and teachers of the school. You can send messages to parents and teachers at any time you want from your android device. You can send announcements, schedules, time table, wishes, vacation dates etc at any time you want.

5. What type of messages can I send on EduChat?

EduChat allows you to send text, video and image type messages.

6. How is EduChat safe?

EduChat does not share user’s contact and address details with anyone. The “View Profile” option in the application shows limited information about the person related to the school.

7. How can I view/edit my profile/my child’s profile details?

You can select the Profile Button on the top left corner of your screen and then select “Profile” to view your profile information. You can select the Edit Button on the top right corner of the screen to edit your profile information. You can select “View Child’s Details” to view your child’s details and select the edit button at the top right corner of the screen to edit the information.

8. Being a parent/teacher, how can I message another parent/teacher?

Being a teacher, you can message parents and teachers on groups or you can message them individually from “CONTACTS”. Being a parent, you can message teachers on the class groups or you can message them individually by selecting their name from the “CONTACTS”. Parents can message other parents on the groups dedicated for them. However, we do not allow one-one parent communication.

9. Being a parent/teacher, how can I avail the contact number of another person?

You cannot avail the contact number of anyone on the application as EduChat restricts disclosure of contact information for security and privacy concerns.

10. Being a parent/teacher, I cannot find another parent/teacher.

Parent/Teacher data comes directly from the school. If you do not find another parent/teacher in the “CONTACT” list then please get in touch with your school authority and request them to send us the details. If you have any other query then you can message us at “Team EduChat” via the application. You can also email us at support@educhat.in